ServIT™

MonX, our proprietary server monitoring application, delivers genuinely pre-emptive reporting, interrogating server performance in real-time to flag up issues before they impact your business. Using its years of experience in network application development and network support, ServIT™ is able to provide up to the minute answers to everyday server issues.

ServIT™ will keep a check of various measurements of server performance including:

  • Event Logs – The contents of your servers' event logs are compared in real time against an ever growing knowledgebase providing you with not only the details of the problem, but in the majority of cases, the solution. Most event notifications also contain specific links to Microsoft T and other on-line resources to further assist you in troubleshooting the issue.
  • Data backups* – ServIT™ will look for notifications of backup errors from the most well known back-up applications, helping to secure your data and the integrity of your back-ups.
  • Popup alerts – MonX will not only monitor the error logs (notifications) sent by your server, but also the "popup" error messages which appear on your server screen normally only available when you can actually connect to your server.
  • Disk Space – This is one of the most common issues as more and more data is saved and stored by users - MonX will monitor your server to notify you if you are running low of disk space.
  • CPU – MonX will notify you if the CPU in your server runs high for too long. You are also sent details of the process which is using the most CPU cycles.
  • Added/Removed applications – ServIT™ will inform you when and what applications are being installed or removed including automatic Microsoft Updates.
  • Services – If Services are stopped, you will be informed along with a definition of the services purpose.
  • Memory – ServIT™ will monitor the physical memory and page file available in your server.
  • Usage – When many of the above events occur you will also be notified when someone last administered the server. This will help to distinguish between a genuine problem and errors resulting from someone accessing your server or performing administrative tasks.

 

* We strongly recommend that manual checks are performed in addition to ServIT™ to ensure your server is performing. We also recommend that back-ups are manually performed, checked and restored periodically to ensure the integrity of your data. ServIT™ is an alert application only and the problems will require intervention for resolution.