Mon™

Our powerful proprietary network management and diagnostics tool ensures fast and proactive problem detection and resolution, and improves communications between users groups and IT support engineers. Mon™, our proprietary network monitoring application, enables real-time information and diagnostic testing across client networks. It provides a uniquely better way of diagnosing and resolving network and user issues through an intuitive, easy-to-use graphical interface. NETi offers engineers a secure, real-time and remote interrogation of every machine on the network at the touch of a button, with minimal impact on users.

With Mon™, problems are quickly diagnosed before they impact network uptime, allowing remedial action to be taken that focuses on the real trouble spots, rather than disrupting all users. Instant two-way communication with the entire network, or just selected users, is possible, leading to rapid and highly focused problem resolution. Although all most users see of Mon™ are the results

Functions can be performed on up to 50,000 machines simultaneously, with any results returned to a single console machine. This allows an administrator or manager to query almost anything on the LAN, WAN or a host in real-time.

This is a list of functions currently offered by Mon™:

  • Sending/Receiving text messages
    Allowing messages to be selectively sent to any number of clients. E.g. A message warning of server maintenance might only need sending to clients logged on to a specific Exchange server, or using a particular file server.
    Messages 'popup' over any other application and remain until, either the administrator sends out a new message, or the user of the machine acknowledges the message.
  • Monitoring of Error Messages
    This function causes the agent to actively monitor all application errors (messages generated by MS Word or MS Excel, etc.) all system messages (problems with accessing drives, resource problems, etc.) and under NT, the Event Log and Dr. Watsons are also monitored. All detected messages are sent to the console, where administrator defined filters determine the priority of incoming messages.
  • Application Blocking
    The ability to prevent users from running specific applications or providing a list of the only applications a user can run. It a blocked program is run a window will appear giving the user a unique code which has to be passed on to the NETi administrator for the unlock code.
  • Hardware Inventory
    NETi now allows you to query various hardware classes on any 95/98 or 2000 machine. Allowing you to quickly produce lists of network cards, monitor details, system devices, in fact, every detail available from the device manager.
  • Modules and processes
    Neti can provide you with information about all the modules (programs) currently running, allow you to find out all the supporting files required by that module and then can automatically compare the versions with any other machines. Providing a mechanism to quickly determine if various updates have caused particular programs problems.
  • Messaging profiles
    A mechanism has been included to allow you to query all the messaging profiles on machines, it provides you with the name of the server providing messaging services (e.g. Microsoft Exchange), its x400 address and the user name.
  • File details
    Details of any file can be obtained. File size, date stamp, attributes and version information.
  • Task list
    Provides a list of every program currently running on the client.
  • Ping
    Allows an administrator to test continuity between two remote nodes.
  • Trace Route
    Provides information about a route between two remote nodes.
  • Whois
    Provides information about IP address ownership of Internet side clients
  • Local and Network Drives
    Details of all local, cd-rom and network drives can be obtained from all clients. For local drives disk space is also reported.
  • Machine usage
    Monitor mouse and keyboard activity, to determine if the client is actively in use.
    Network configuration
    Returns details of how the 'network' is configured on clients.
  • System configuration
    Returns details of how the system is configured.
  • Run commands
    Launch an application, and get the results returned by that application.
  • Launch default web browser with specific URL
  • Launch Windows Explorer
  • Edit Files
  • Remote Desktop
  • Agent specific functions
  • Agent update
  • Map a network drive
  • Disconnect mapped drive
  • List installed printers
  • Add new printer
  • Resolve a hostname
  • Query Most Recently Used (MRU) information in registry.
  • List Registry key contents.
  • Obtain a Registry value
  • Telnet
    Returns details of a telnet session established, on any port, to the console.
  • Upload File
    Allows the transfer of files to any location on a remote host. Only uses TCP/IP, so there are no inter-Domain restrictions.
  • TCP/IP session details
    Extensive TCP/IP Statistics. Average ethernet traffic detected on local subnet. Helpful in determining if network infrastructure requires upgrading.
  • Reports
    Reports can be generated for;
    • application usage, that is, details of what, when and who ran a particular program.
    • specific file locations on hosts.
    • internet usage including cookies, files and other internet details.
    • detailed information about machine specification and installed software.
  • Types
    Details of file associations.
  • Hardware
    Details of most information that can be found in the device manager can now be queried (information like network card, modem type, monitor type..).
    .